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unable to view online pdf

I have verified i have the latest version of acrobat. when i open a pdf file online i get a blank page. pdf files that i have previously saved open without a problem. I have windows vista and use internet explorer browser. help


N pacheco 832 days ago


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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p> <p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p> <p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p> <p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p> <p>Regards,</p> <p>The Acrobat User Community Team</p> <p>**** Disclosure Requirements for Endorsements Received by Third Parties ****</p> <p>If you endorse or refer people to the Acrobat User Community in any venue, it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p> <ol> <li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li> <li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li> </ol> Thank you again for your support of Adobe and the Acrobat User Community</p>

The latest version of Acrobat is not compatible with Windows Vista.

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Gilad D (try67) answered 832 days ago  |   Comments (0)  |  New Comment
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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p> <p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p> <p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p> <p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p> <p>Regards,</p> <p>The Acrobat User Community Team</p> <p>**** Disclosure Requirements for Endorsements Received by Third Parties ****</p> <p>If you endorse or refer people to the Acrobat User Community in any venue, it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p> <ol> <li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li> <li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li> </ol> Thank you again for your support of Adobe and the Acrobat User Community</p>

What version of ie are you using? And what version of acrobat are you using please? Is it acrobat xi ? When you say it's up to date, has it got the latest dot release installed for that version?


Sean Mitchell answered 832 days ago  |   Comments (0)  |  New Comment
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using IE 9 and AR X. Have checked and installed all updates


N pacheco answered 832 days ago  |   Comments (0)  |  New Comment
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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p> <p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p> <p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p> <p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p> <p>Regards,</p> <p>The Acrobat User Community Team</p> <p>**** Disclosure Requirements for Endorsements Received by Third Parties ****</p> <p>If you endorse or refer people to the Acrobat User Community in any venue, it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p> <ol> <li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li> <li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li> </ol> Thank you again for your support of Adobe and the Acrobat User Community</p>

Acrobat X should work but as Gilad says Acrobat XI is not supported.

First thing to try is if you have any other versions to deleat them. Below was extracted from the Acrobat user manual.


Note: Having multiple versions of Acrobat or Adobe Reader installed on the same computer can prevent you from viewing PDFs in a web browser. Examples include Acrobat 8 with Adobe Reader 9, or Acrobat 7 with Reader 8, and so on. Try deselecting the Display PDF In Browser option in Internet Preferences in one program, and selecting the option in the other program.

Hope this helps?


Sean Mitchell answered 832 days ago  |   Comments (0)  |  New Comment
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I can view many online PDF files...

Except ones generated by javascript on my banking site. There I get a blank page.

Using:
Windows XP Pro sp3
Browsers IE 8 or Firefox 17 or 18
Adobe PDF reader 10.1.4 or 10.1.5

I don't know where they are having the problem, but Google Chrome works just fine.



Verne Adams answered 779 days ago  |   Comments (0)  |  New Comment
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