runtime eror message having installed adobe reader xi...

I get a runtime error message having installed adobe reader xi:

Runtime Error! Program: C++
This application has requested the Runtime to terminate in an unusual way.

I have tried uninstalling and reinstalling twice, yet I always get the same error. How can I fix this, please....?

Many thanks,

Ashley


Ashley Sass


Voted Best Answer

This may not work, but it's worth a shot: Even when you uninstall, there is "stuff" that's left behind on your system. Adobe has an experimental "Cleaner" tool that you can run after you uninstall: http://labs.adobe.com/downloads/acrobatcleaner.html

Reboot your computer after you run the cleaner, and then install Reader again. Hopefully it will now work.

Karl Heinz Kremer
PDF Acrobatics Without a Net
PDF Software Development, Training and More...
http://www.khkonsulting.com


By Karl Heinz Kremer   


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