install error 1625

trying to download update, get error: unable to install update, install error 1625.
Running Acrobat Professional 9; Reader X;

Astrid Homan

2 Answers

Upfront - different versions of Acrobat & Reader on the same box can pose problems.

Browsing about it looks like possible solutions to "1625" are:
--| turn off firewall (look at installed AV software or Windows firewall)
--| Run Acrobat / Reader as administrator then try "update"

David Austin   

I donl't think this is very helpful. I have read the pages of instructions and usually decide to just ignore the updates. What's the easiest way to fix this problem. How do I turn my firewall off safely?

Rose Arck   

Please specify a reason: