John,
in that case, you need to talk to the people who made CutePDF - it's not an Adobe product. As the name of this site suggests, we are all Acrobat (or Reader) users helping other users of these products. For problems with non-Adobe software, you need to use the appropriate support channels.
I have not used CutePDF, so I cannot say anything about it. What I can say is that it's not the non-Adobe PDF creator that I usually suggest. However, this being an Adobe hosted forum, I will refrain from suggesting non-Adobe software. If you want to get a tip, please send me an email. My email address is on my profile page (and please reference this question).
Karl Heinz Kremer
PDF Acrobatics Without a Net
PDF Software Development, Training and More...
http://www.khkonsulting.com