If you had a "Flatten" menu item, that was not part of Acrobat, so you (or somebody) must have installed a flattening command. There are a number of different packages available for free (e.g. JR's). If you have Adobe Acrobat Pro, you can use the flatten function that is built into Preflight: Bring up the Preflight tool (Edit>Preflight), then use the "Flatten annotations and field" in the "PDF Fixups" category:

Once selected, just click on the "Analyze and fix" button and your document is flattened.
Karl Heinz Kremer
PDF Acrobatics Without a Net
PDF Software Development, Training and More...
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