error 5

acrobat reader
error 5
n ot compatible with windows


dee penna


5 Answers

Voted Best Answer

What version of Windows are you running, what version of Reader are you running.


By Michael Anderson   

windows 7 64 bit

acrobat 9.5.3


dee penna   

From my understanding when it comes to Acrobat 9.x.x and Windows 7 that you will have problems, however, when it comes to this error and from what I could find there are a couple of different types of Error 5. Did this happen during installation or after you updated Acrobat 9?


Michael Anderson   

after update


dee penna   

dee,
.
You'll want to read Adobe's support policy for Acrobat 9 in a 64-bit environment.
.
http://helpx.adobe.com/acrobat/kb/support-policy-acrobat-9-windows.html
.
Be well...


David Austin   


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