combining files error

Combining pdf documents and receiving a error. A yellow triangle and it just says error in processing. What would cause the error when the documents being combined are already pdf documents.


Brenda Reynolds


4 Answers

Voted Best Answer

Hi Brenda,

Are all the files on your local system or are they on a network drive?

Hope this helps,

Dimitri

WindJack Solutions

www.pdfscripting.com

www.windjack.com


By Dimitri Munkirs   

It is on the network. But I'm not sure why that should matter when I've performed that function before and was successful. I find adobe does not provide very much information when an error occurs so you can troubleshoot it yourself.


Brenda Reynolds   

Hi Brenda,

This issue was reported a few times in previous versions of Acrobat, and the problem was the file path for the problem PDF file that would not combine. If the file path is especially long try renaming/shortening the file path and see if that helps. It could be that you have never seen this before because you've never run into a PDF with an unusually long file path. Another person had some forward slashes in the file path and removing those solved the problem.

Hope this helps,

Dimitri

WindJack Solutions

www.pdfscripting.com

www.windjack.com


Dimitri Munkirs   

I will definitely give that a try. I really appreciate all of your assistance.


Brenda Reynolds   


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