Answers / Acrobat Reader
whenever I open a pdf file, the acrobat reader stops working.the problem is not solved even after installing the newest version of acrobat reader.
sharm e 665 days ago
Can you let us know what version of Reader and operating system you're running? Also, does this occur when opening a PDF in a browser (which one) or standalone?
It is acrobat XI. The operating system is windows 7. It occurs both in a browser (ie) and standalone. More frequent when viewed in internet explore.
sharm e Commented 658 days ago | Report
Can you try temporarily turning off Protected View to see if this might be related to the problem? Edit > Preferences > Security (Enhanced).
Lori Kassuba Commented 656 days ago | Report
Get started withAcrobat DC
Start free trial
Everything you need to get started using the all-new Acrobat DC.
Learn more >
Last 30 Days