Why is my document printed to Acrobat 9.0 printing headings fine, but text prints as gibberish symbols?

Printing from our benefits website to an Adobe Acrobat 9.0, the headings print fine, but the detail text prints gibberish (Wkh#deryh#uh ich fwv#ehq) instead of "The above reflects..." Is it a setting within my Adobe that is creating this issue?


JACQUE HOLLADAY


3 Answers

Voted Best Answer

Can you let us know if this technical note on Missing or Garbled Text Printing from IE9 to Adobe PDF Printer

helps address the issue?


By Lori Kassuba   

Just to be clear, are you printing a web page to the Adobe PDF printer and seeing these results or are you doing something else?

If the former, have you checked the settings for embedding the fonts in the document?


Dave Lackey   

Quote: "

Can you let us know if this technical note on Missing or Garbled Text Printing from IE9 to Adobe PDF Printer

helps address the issue?"

This resolved my issue! Thank you very much!


Harold Luper   


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