Answers / Acrobat Reader
Why is adobe reader freezing up and then saying it is not responding shortly after I open a file in it?I cannot scroll through the document or do anything else
Sandra Black 892 days ago
Hi Sandra,Very hard to say without more details. Do you get any error messages and what are they? The first thing to try in cases like this is to do a Repair Installation- you can find that under the Help menu.Hope this helps,DimitriWindJack Solutionswww.pdfscripting.comwww.windjack.com
only message was the statement at the very top of screen saying that Adobe reader was not responding after only about 20 secs of opening a document. Have tried your suggestion and was then able to go from page to page on a document so will try again later and see if it is still working, thanks
Sandra Black Commented 891 days ago | Report
I had the same problem with a colleague at work. Turned out Reader wasn't up to date, I updated it to the latest version and it solved it. Is yours up to date?
yeah up to date and new computer
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