Why is adobe reader freezing up and not responding

Why is adobe reader freezing up and then saying it is not responding shortly after I open a file in it?

I cannot scroll through the document or do anything else

Sandra Black

2 Answers

Hi Sandra,

Very hard to say without more details. Do you get any error messages and what are they? The first thing to try in cases like this is to do a Repair Installation- you can find that under the Help menu.

Hope this helps,

WindJack Solutions

Dimitri Munkirs   

I had the same problem with a colleague at work. Turned out Reader wasn't up to date, I updated it to the latest version and it solved it. Is yours up to date?

Sean Mitchell   

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