Why do I get a box with a black x in the upper corner while trying to open a pdf document?

Some Pdf files won't open in Adobe Acrobat X1. I get black x in upper left corner.

Valerie Albrecht

1 Answer

I assume that this is in a web browser. Take a look at these troubleshooting tips: http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html

If none of these work, please let us know more about your setup: Which operating system, browser, ...

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