While i was updating acrobat there was error code showd 16820 please help me regarding this how to solve.

While i updating the acrobat, it showed error 16820 then massege came, can't be update.


Lalindra Cooray


3 Answers

Voted Best Answer

Hi,

What version of Acrobat are you using? To check version go to Help menu->About Adobe Acrobat.
Also, can you please post the exact error message or the error screenshot?

thanks,
rohit


By Rohit Anand   

Thanks for the info.

Pehaps you are working with Adobe Air since there is no Acrobat version 2.x update available.
See: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windo
ws

If so, you may want to post at the Adobe Air Forum.
http://forums.adobe.com/community/air


thanks,
rohit


Rohit Anand   

Hello
I believe this Error# 16820 is related to your SO 32 or 64bits. I did try in both and the error did not apear on SO 32 bits.
regards
maria al ghamdi


maria al ghamdi   


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