While closing the application Acrobat Reader 11.0.09 , AcroRD32.exer application error message

We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at
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Subramanian Chinnakumar Community Member Subramanian Chinnakumar Dec 4, 2014 2:56 AM
We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at 0x....bad8 The memory could not be written Click ok to terminate the program)

Instruction at 0x...bad8 bad referenced memory at 0x....bad8
The memory could not be written


Subramanian Chinnakumar


1 Answer

Sort of out of scope for a basic Q and A user to user forum.
Perhaps a flush of what is installed followed by reinstall/updates?

Perhaps worth asking at the Adobe Reader forum

https://forums.adobe.com/community/adobe_reader_forums

or discussing with customer support.


Some customer support related resources:

http://helpx.adobe.com/contact.html http://helpx.adobe.com/support.html


contact Adobe Customer Care on Twitter @AdobeCare.

Phone support (fee may be required - have credit card ready) 800-833-6687, Mon - Fri, 5AM - 7PM PT


http://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displaySupport&catalogOID=27810
(this is for North America - for other locations change the country location - this may have to be done at Adobe's homepage)


David Austin   


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