When opening file w/Reader, I receive error window with on question mark '?". Close window 4-5 times & file opens

When attempting to open a file with Adobe Reader, I receive window with just the word ADOBE and a ?.

I close this window several times (3 - 5, for example) and finally the file will open.



Henry Greener


1 Answer

Which Reader version are you using and what os are you on?
Do you face this issue with all the pdf or a particular one? Try to open some other pdf. Open the following link and save the pdf on your system and then try to open it with Reader.
http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote
_10.1.2.pdf


In case your Reader is not up to date, kindly update it to the latest version via Updater (Help menu -> Check for Updates). Latest version for Reader 9 is 9.5.0 and for Reader X is 10.1.2

thanks,
rohit


Rohit Anand   


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