Question Details

Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with

Unable to download, view or open any PDFs from web sites

Since I installed Reader XI and Acrobat Pro XI on my Macbook Pro, I have been unable to download, view or open any PDFs from product web sites that I need to do my job. I click on the download button on a catalog site and the name of the file shows up in the reader window but nothing comes up and nothing is stored in my download folder. Is there a bug in XI or do I have some settings wrong?

Matthew Hale 779 days ago

1 Answer

Keep your eye on the next goal: Frequent Contributor.

Maybe the web browser is downloading the PDF for read through the browser PDF plug-in. Try right-click on the link and "download file" (or similar command).

Marlon Ceballos answered 777 days ago  |   Comments (0)  |  New Comment


  |   Report
Was this answer helpful?  

Acrobat XI trial

Get the trial now

Other Questions Needing Answers

Please specify a reason: