Question Details

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Unable to download, view or open any PDFs from web sites

Since I installed Reader XI and Acrobat Pro XI on my Macbook Pro, I have been unable to download, view or open any PDFs from product web sites that I need to do my job. I click on the download button on a catalog site and the name of the file shows up in the reader window but nothing comes up and nothing is stored in my download folder. Is there a bug in XI or do I have some settings wrong?


Matthew Hale 902 days ago


1 Answer

avatar
Keep your eye on the next goal: Frequent Contributor.

Maybe the web browser is downloading the PDF for read through the browser PDF plug-in. Try right-click on the link and "download file" (or similar command).


Marlon Ceballos answered 900 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
0
0


Please specify a reason:

Try the next version of
Acrobat

Free trial

Get started with the next version of Acrobat.

Learn what's new >

Topic Experts

RANK MEMBER POINTS
1. Karl Heinz Kremer 52500
2. Gilad D (try67) 22000
3. George Kaiser 15970
4. David Austin 12690
5. Almir R V Santos 11270
6. Max Wyss 6760
7. Lori Kassuba 6540
See more »

Last 30 Days