Thumbnail View Does Not Show Preview - Shows Acrobat Symbol Instead

System - Windows XP 2002
After downloading an update for Acrobat Reader 9 on 1/18/2012 I cannot view the most recent thumbnail previews anymore - image on thumbnail only shows the symbol for Acrobat. Installed Acrobat Reader X and the problem still exists.
Previously, when I scanned a document and then viewed using the thumbnail view I saw a preview of the document - not any more.
I thought by downloading the newest version of Acrobat Reader X it would correct the problem. Whatever happend when I updated AR-9 changed something on my computer to not recognize an image for my thumbnails.
How do I fix this problem? Please help me resolve this issue. Thank you very much.


Kalthy Connolly


1 Answer

On 'Adobe Reader' go menu 'Edit > Preferences' and on the 'General' tab click on 'Select Default PDF Handler'.
Then select 'Adobe Reader X'. Click 'Apply' and 'OK' to leave the Preferences dialog window.
Restart Windows. It should rectify the situation.
Hope this helps.


Leonel Coelho   


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