'There was an error opening this document. This file cannot be found.'error

I keep getting this error message when I try to open a pdf in outlook 2010 'There was an error opening this document. This file cannot be found.'I have checked for updates, any suggestions?


Helen Roberts


2 Answers

Voted Best Answer

Which version of Acrobat/Reader are you using?

For all MS Office 2010 applications including Outlook, you should be using Acrobart/Reader version 9 with updates or newer.

You may also need to set the Mime or helper app for PDFs within Outlook.

You can save the PDF attachement to your local disk and then open the PDF.


By George Kaiser   

Hi

Have you got an acrobat.com account? Did you save the file accidentally to the cloud, I do this occasionally when I click a file on the welcome screen, it can't find the file, you need to go file - open and navigate to the folder and it will open it.

if not, where are these files kept?

hope this helps?


Sean Mitchell   


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