Answers / Combine Files
We regularly convert/combine multiple files into one larger .pdf file using Acrobat X. The resulting document is emailed to recipients who open it on iPads using an app called iAnnotate. Frequently there are letters and other characters that are missing when the document is opened in this app. Letters also go missing when we open the file on our PCs, too, but not with the same frequency. We have tried "pre-converting" the documents into .pdf before combining them. We have tried using the "Reduced Size PDF" save option in Acrobat X. We have also tried using a different .pdf converter (like Bullzip) before combining them. We can usually get all the letters to show up on our PC version, but nothing has proven fully successful when opening on the iPad.Any ideas for a solution to our missing letters?
Peggy Mouse 1039 days ago
Were all the fonts embedded into the PDFs?
I don't know what that means. How can I find if they are embedded?
Peggy Mouse Commented 1038 days ago | Report
Open the "Properties" for the PDF within an open PDF and select the "Font" tab to see the font names and their status.
George Kaiser Commented 1038 days ago | Report
Ok, most of the documents I've looked at have both embedded fonts and non-embedded fonts within the same document.
Thats expected. Are the problems with the non-embedded fonts?
I'm not sure how to tell this, but if I can figure it out, what should I do if the font is non-embedded? Likewise, if the font is embedded, what do you suggest?
Peggy Mouse Commented 1017 days ago | Report
If you are still looking for a solution, I may have a workaround for you to fix these problem:
Try Acrobat DC
Get started >
Get started with the next version of Acrobat.
Learn what's new >
Last 30 Days