Keep getting "Unable to create the temporary folder. Error:5 - Access is denied (Acrobat Distiller).

Occurs at start-up. Windows 7 Professional, Service Pack 1. Since this message started occurring I am unable to scan from my Brother MFC 8890DW. I can print and fax but scan does not work.


Frank Simmons


Voted Best Answer

Hi,


This error usually occurs if there is no permission to Windows temp folder.

I would suggest you try the below step and check if it works.


Click on Start button, type %temp% and press enter.


Delete all the contents in the Temp folder, then launch the Acrobat and try working with it.


If the issue is not resolved, locate the Adobe Distiller folder in Temp folder and delete it, create a new folder with the same name, this should resolve this issue.


Or it might occur due to no permissions to %Temp% folder, you can try giving full permission to Temp folder.


Thanks.

Rocky


By rocky human   


Please specify a reason: