Try Acrobat DC
These forums are now Read Only. If you have an Acrobat question, ask questions and get help from the community.


Is it possible to find a (stolen) computer serial number with Adobe products licenses codes registered for it ?

My Macbook pro (with a Bootcamp part) has been stolen. I cannot retrieve the papers with its serial number. I wonder if something is possible with the licences num. of several Adobe products registered for this computer. (This is for my insurance company).


joelle hemono olsen


2 Answers

Voted Best Answer

As noted Adobe can provide you with the serial numbers of the Adobe products you have brought. I do not believe Adobe nor Apple track the serial numbers of computers. They may make a unique ID for each computer based on some internal hardware and some internal serial numbers, but not the same as the external serial number.


By George Kaiser   

Check the "my products" section in your Adobe Account:https://accounts.adobe.com/products

If you've registered your copy of Acrobat with Adobe, you can retrieve the serial number from there.

For anything else, you will have to contact Adobe's support: http://helpx.adobe.com/contact.html (don't use any of the "Forum" options, otherwise you will end up here again)

Karl Heinz Kremer
PDF Acrobatics Without a Net
PDF Software Development, Training and More...
http://www.khkonsulting.com


Karl Heinz Kremer   

Please specify a reason: