I cannot print a pdf file online.

After installing a recent Adobe Reader 10.1.? upgrade I have no longer been able to print a pdf file online. Upgrading to 10.1.4 did not resolve the problem. I tried repair from the help menu which did not help. After printing I get the message printing filename.pdf 0% Complete. Task Manager indicates that printing is no longer responding.

If I save the pdf file and print it offline if works fine. I can print anything but a pdf file online. Does anybody have any ideas?


Joel Levitt


1 Answer

Do you mean print from your browser or when you are literally connected to the internet?

Either way one solution I was about to find is that you do a print the PDF as an image.

Follow this guide to set that up

http://helpx.adobe.com/acrobat/kb/qui...

If that does work issue is solved for the most part, however, I would check out the troubleshoot guide and see if anything from here helps you out.

http://helpx.adobe.com/acrobat/kb/tro...

If nothing helps the next choice you have is to upgrade to XI and see if that corrects the issue. If not, then you will have to uninstall and reinstall reader (XI) and see if that triggers it.

If that doesn't work, it could be possible that there is something wrong with your printer and you need to update the drivers and see if that corrects the problem.


Michael Anderson   


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