Try Acrobat DC
These forums are now Read Only. If you have an Acrobat question, ask questions and get help from the community.


I can't attach pdf files to Gmail emails. It always fails. What is going wrong?

For the last three weeks or so I have been unable to upload pdfs to my Gmail emails. Every time I try I get 'Attachment failed'. It's fine with Word documents. I have uploaded the most recent versions of Java and Adobe Flash Player, but it has made no difference.

Any ideas, please?


Jacqueline Mullender


4 Answers

Go to Settings in the Gmail window, then scroll down to Attachments, and choose the Basic attachment functions instead of the Advanced attachment features.
Hope it works for you.

thanks!!


Rohit Anand   

Although this sounds more like a configuration / GMail issue to me than a PDF/Acrobat related one, what happens when you try a "old" PDF; a PDF which you have successfully sent out before?

What happens with another browser?



Max Wyss   

the new forefox 17 anfd gmail does not have an attachment option so do not keep saying what was right about 3 years ago.

in general setting i do not have attachment to do it standard or basic.

I even tried creating a zip file to less than 1.5mb, yet the gmail will not upload.


m pn   

The problem is with GMAIL. It will always occur if you have 2 different GMAIL or Google accounts open on your computer at the same time.

Close them both, open the gmail account you wish to send the attachment with and only that account, and it should up load fine.


Elkanan Avilev   

Please specify a reason: