I am using Adobe Reader XI and facing "Cannot extract the embedded font CAAAAA LiberationSerif " error while open

I am using Adobe Reader XI and facing "Cannot extract the embedded font CAAAAA LiberationSerif. Some characters may not display or print correctly" error while opening an third party pdf file created in June 2014.

Please let me know the solution to view the missing data in the file.


gajanan chandegave


8 Answers

There is a font problem in this file, and with just Reader, there is nothing you can do. Somehow an embedded font seems to be corrupt. You can try to open up "Preferences" in Reader and see if the "Use local fonts" in the "Page Display" category will change anything.

Your only real option is to complain to the author or the distributor of this file. They should use a PDF generator that creates valid PDF files without corrupt fonts.

Karl Heinz Kremer
PDF Acrobatics Without a Net
PDF Software Development, Training and More...
http://www.khkonsulting.com


Karl Heinz Kremer   

Hello,
I am having the same problem when I extract a pdf out of InDesign. Did you ever find a solution to yours? I've talked to 5 Adobe professionals who can't seem to give me an answer.


Sandi Patino   

I've seen similar errors with Adobe Reader XI. Everyone keeps saying it's a problem with the pdf file but it opens fine with other readers. I went back to Adobe Reader 9.4 and now all the "bad" pdf files load without errors.

I know this is a security risk, so I guess I'll use one of the other free viewers.


Gee Rant   

This error is definitely caused by a corrupt PDF file. The fact that it seems to open in a previous version in Acrobat does not negate that. My experience is that recent versions of Acrobat have gotten more strict about what they accept in regards to corrupt files. This may have to do with new features that make it impossible to "fudge" it anymore.


Karl Heinz Kremer   

I am having the same problem when I try to read an article from Wood Magazine. I can view it fine on the web but when I download the pdf file, I get the error. I just down loaded the free [third party software] and I can now view the file with no problem. I certainly trust Wood Magazine as a reputable web source.
Jake


Jake Weckerly   

I have been faced with this same issue. What I do as a work around, if you have a full version of Adobe Pro, is to open the pdf click ok past the warning message and click on content editing from you tools menu. Once in content editing press ctrl + a to select everything in the document, then change the font to something like arial and the document will be displayed properly. Hope this helps


Brian Kelly   

Hi Karl,


I have run into this issue also, but no work-arounds seem to be fixing the problem, and I just can't seem to figure out what could be "corrupt."


It started with third party PDFs, then became almost all PDFs that began their lives as either InDesign (CC) files or Keynote (6.5.3) files. This began when I had Acrobat X, and is continuing now that I have Acrobat XI. In fact, a lot of people in my office have run into the issue, some files open just fine for some people, then don't open for others and there is no real pattern to the madness.


Our office is made up primarily of mac computers. We all have the most up to date Creative Cloud, Acrobat and Keynote, we also all share fonts on a universal type client. Whenever we export to PDF and open those PDFs with Acrobat XI, those PDFs show up with blank spaces where some of the text should be, and an error is shown saying that the embedded font could not be extracted. Even when I make a fresh Keynote or InDesign file from scratch the resulting PDF returns the same error. Obviously, the "use local fonts" trick doesn't work here. (I also tried extensive troubleshooting, using other computers in the office, working with people in offices we have in other countries and cities, installing fonts locally and disconnecting from the type client, etc.)


Could you please go into detail on what you think could be corrupt across all of these files? Do you think it's a Keynote issue? An InDesign issue? An issue with the fonts themselves? Perhaps something crazy going on with our entire computer network? I've tried with numerous TTF and OTF fonts with hit-or-miss results across the board. Our IT department is also baffled, and the only thing that we all unanimously agree upon is that it seems to be an Acrobat problem (unless you can prove to us otherwise!)


It might also be helpful if you could elaborate on the "more strict" guidelines for corrupted files, as I can't find any good language or explanations online. Maybe that would shed some light on our problem and lead us to a solution.


I know you're not to blame, and I would really appreciate your help on the matter. I'm just frustrated that it's become so difficult to share files in beautiful PDF format.


Thanks!

K


K Veagh   

We encountered this on a network with around 50 users. Most could open the file, but a couple could not. The solution we found was to use Microsoft's Print To PDF option to regenerate the PDF file. That regenerated file was able to be opened by the users that experienced the problem with the original.

Note that we encountered errors on the file which was created by MS Publisher in both Chrome as the reader and Adober Reader on the machines with the problem and despite being the same version of Chrome and Reader on the other machines, only a few had the issue.

See also: https://answers.acrobatusers.com/AnswerQuestion.aspx?questionId=197198

See also: https://forums.adobe.com/thread/1026259


Boyce Crownover   


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