Answers / Scan and Optimize
Ricoh Aficio 2035e PCL6 Printer/Copier/Scanner not recognized when trying to scan. Printer works fine is recognized.
C Mooney 1247 days ago
I'm presuming the scanner works properly outside of Acrobat and is connected and ready to go.From the File menu, go to the Create button in the toolbar. Click on "Create PDF from Scanner" then on the flyout menu,select "Configure Presets..."Your scanner should be selectable from the Scanner drop-down list at the top of the dialog box. Click OK to confirm. TW is Twain, WIA is Windows Acquisition. I do not know exactly what you have,so see what works from the scanner selection menu.Good Luck,Gene
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