Help! I tried to reinstall AI CS5.5 and now It's not working at all....

Exit Code: 7


-------------------------------------- Summary --------------------------------------


- 1 fatal error(s), 3 error(s), 3 warning(s)





WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.


WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.


ERROR: DW020: Found payload conflicts and errors:


ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.


ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 Plugin to be installed.


FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.


-------------------------------------------------------------------------------
------


Emily Lanham


2 Answers

It is a bit of a long shot, but try to completely uninstall the old installation, and then try installing again. You might ask in CS5-related forums whether there is a registry cleaner for CS5; if it exists, use it as well. (the forum here is user-to-user for Acrobat).

Hope this can help.

Max Wyss.


Max Wyss   

The CS forum is here: http://forums.adobe.com/community/creativesuites

Karl Heinz Kremer
PDF Acrobatics Without a Net
PDF Software Development, Training and More...
http://www.khkonsulting.com


Karl Heinz Kremer   


Please specify a reason: