what does the error message: the licensing subsystem has failed catastrophically . You must reinstall or call customer service mean?
Beverley Peters
The licensing subsystem is used to assure the product is properly licensed by the user..To resolve a problem you'll have to do as the message suggests..Some related information to review:.Adobe Reader / Acrobat Cleaner Tool:http://labs.adobe.com/downloads/acrobatcleaner.html .. Help article: http://helpx.adobe.com/creative-suite/kb/error-licensing-subsystem-failed-catastrophically.html .Repair Tool: http://www.adobe.com/support/contact/licensing.html .Note that free support from Adobe for installation issues expires 90-days after release of a product's next version..Be well...