Thanks for getting me my first page/last page icons. For the rest, I think I'm just screwed
This shows the tools I'll use--and all the ones I won't. Why do I have to lose toolbar real estate to the word "Customize"? I can right-click on the toolbar or use a drop-down menu to get the same thing. And "Create"? It's right under "File" on the top menu. I'll probably never use it in either location, but I surely don't need it glued onto my toolbar.
This is what it looks like when I'm trying to work. (File on the right is the one I'm proofreading; file on the left is the marked-up file I'm reading against.) As you can see, all those lovely, useful annotation tools I added to the toolbar are invisble thanks to the space occupied by "Customize" and "Create" and other icons I won't use. I'll have to use the down-arrow in the toolbar to get to the tools I need constantly. If they would at least allow you to turn off that left set of icons, or move other, user-chosen icons to the left so they'd be reachable...
I loved v.9, which let you customize the entire toolbar set and even turn toolbars into floating palettes. Now, Adobe has decided which useless-to-me tools I must see at all times, making extra work for me to get to the tools I actually need. Instead of letting me decide how I need to work, Adobe has decided for me--and gotten it very wrong. I realize Adobe couldn't predict how I would want to work--or how other users would work. But that's exactly why their current approach to toolbars is all wrong.
(I won't even discuss the fixed-width Tools/Sign/Comment panel on the right. Worse than useless for me.)