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Yesterday, one of the chat persons told me I could convert paperport max files to pdf if I purchased the acrobat IX pro program. Now I've spent $199 and I don't see how to do this since acrobat won't open a .max file.Any ideas?
Pamela Ellis 675 days ago
This is a User 2 User forum, so we cannot help with your issue. I would call Customer Service and explain your problem and that the solution you were provided by them(?) previously does not work and you would like a refund.
You might be able to run your PaperPort software in the Windows XP and 32 bit comparability mode. I would also discuss your situation with Nuance software and see if they can provide you with a link for the converter.
Not being familiar with Paperport Max, I’m going to make a stab here: ~ When you have your ‘Max’ image or document open, can you now not (having installed Acrobat) select ‘print’ and select ‘Adobe PDF’ from the print options?Althernatively, you may find this article of some use (found after a quick Google), ..http://nuance.custhelp.com/app/answer...Hope it's of use.
I'm not up on using these types of sites so I'm taking a chance that this is how I reply to my original question. I think you may have missed my last sentence " I don't see how to do this since acrobat won't open a .max file."?The program says that the file may be corrupted but in the past, Nuance Paperport provided users with a Paperport Viewer that would open the file and then I would print it using Adobe Printer.Now I'm stuck with software that I will barely use and it still won't convert my Paperport .MAX files.Thanks for trying. Any new ideas?Kitty
Pamela, .When installed Acrobat (Standard or Pro) provides a virtual printer (the Adobe PDF printer). If you have an application that can open the MAX file and this application supports printing then you can perform a File -> Print and select the Adobe PDF printer..This will yield a PDF file..
Try what is described in General information on MAX files and the MAX to PDF Converter utility. Nuance products also include a PDF viewer. I have found Nuance do a reasonable job for creating and editing PDFs from scans.
Yes, I completely agree with all these answers. However, for some reason I can't explain, I can't install the Paperport Viewer software.Here's the real scoop. I bought this Dell Studio 3 years ago and installed the Paperport Viewer that I believe is not available as a viewer only utility now. It used to be a free download and I still have the .exe file. It is apparently a 32-bit .exe. Everything worked and I have converted 100's of doc to pdf format over the years.Last month, my hard drive failed and I purchased a new; identical one and have been trying to get back to where I was before.For some reason that I can't figure, I can no longer install the Viewer. It starts to install and then just fades away. I have tried every compatibility trick, realizing that I'm on a 64-bit system now but no go.That's why I talked to Adobe for a solution. If I had known that this wouldn't work, I would have spent the money to buy Paperport 14 and used Actobat Standard 8 to finish my conversions. I'm just a housewife and not in business but I love the 'possibilities' when using acrobat files that I create.I no longer can afford to buy Paperport for several months and that's why I'm looking for answers here.I hope this helps as I do know how to convert docs but I can't find any software that will open .max files.Kitty
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