Cannot open a PDF file, keep getting "There was an error opening this document. Access was denied"

Every time I receive a PDF file the only way I can open it is to go to Preview first. I have just published a drawing to send to my colleague but when I try to opoen it all I get is "There was an error opening this document. Access was Denied" How come? I have just created it???

Help please.

Ron Binmore

Ron Binmore

2 Answers

Voted Best Answer

Hi Ron,

You don't say what version of Acrobat you are using, but if it's X try going to Edit- > Preferences-> General and deselecting "Enable Protected Mode At Startup." Close and restart Acrobat.

Hope this helps,

WindJack Solutions

By Dimitri Munkirs   


Having unchecked the protection box, all is well. Thank you very much for your help.

Ron Binmore   

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