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Can no longer print from Adobe Reader 10.1.2

I suddenly can't print from Adobe Reader. I just can't get to print before I am told it's not working

Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version:
Application Timestamp: 4f02e382
Fault Module Name: AcroRd32.exe
Fault Module Version:
Fault Module Timestamp: 4f02e382
Exception Code: c0000005
Exception Offset: 0005e985
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

John Petrou 1401 days ago

1 Answer

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Since this just happend with the latest update, I would suggest trying the following:

1. Go to Start→ Select Devices and Printers.

2. Access all Network Printers installed on your machine.

3. Right click on network printers to access the printer properties.

4. Open the Sharing Tab and give your printer a share name.

5. If you wish not to share your printer then you may choose to give it a Share Name and then select “Do not Share” Checkbox.

6. Please ensure that all Network printers have been assigned a Share name otherwise problem will persist. Please find below the screenshot for your reference

Print Issue 1

This suggestion was taken from the technical note titled Acrobat and Reader 10.1.2 Printing Issues.

Lori Kassuba answered 1401 days ago  |   Comments (0)  |  New Comment


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