Adobe Reader XI Error - There was an error opening this document. Access denied''

Please help, I have tried unchecking the 'enable protected mode at startup' box but still cannot open any documents. Was working perfectly fine until a couple of days ago. Have tried uninstalling and reinstalling but still having no luck.

Thank you

Vicky Tate

1 Answer

Access denied normally points at issues with file permissions, which would be outside of the scope of Acrobat and rReader. Is the docuent you try to open on the local drive, or on a network drive? Or is it retrieved via a weblink?

Is Reader installed with an administrator account or an user account?

Which operating system (version ?)

… Just a few questions which may help to determine the cause of the problem.

Max Wyss.

Max Wyss   

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