Acrobat XI Standart won't start

After many tribulations and 3 days of technical difficulties, I successfully downloaded the Acrobat XI standard that was ordered by phone (couldn’t get it from the web!). After entering the key that I received by email, I was confident that my struggle was over. NO. The system did installed add-ons but it will not open no matter what I try. Did uninstalled and reinstalled two times with no success.

I spent 40 minutes chatting with “Vijayakumar” and transferred 3 files (PDApp, amt3 and OOBElib) to their technical support team but I still cannot use the software. Ultimately, I downloaded Acrobat reader so I can at least see PDF files; reader does work!

Eventvwr.msc noted: Faulting application name: Acrobat.exe, version: 11.0.7.79, time stamp: 0x536b812b Faulting module name: amtlib.dll, version: 6.2.0.46, time stamp: 0x528478ca Exception code: 0xc0000417 Fault offset: 0x0013d1e9 Faulting process id: 0x1720 Faulting application start time: 0x01cfb75891feb4f3 Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\amtlib.dll Report Id: cfbe5286-234b-11e4-8264-7c7a91ac8045 Faulting package full name: Faulting package-relative application ID:

I am trying to make this running on:
Operating System Name Microsoft Windows 8.1 Pro
Operating System Version 6.3.9600 Build 9600
System Model HP EliteBook Revolve 810 G2
Processor Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz, 2.70 GHz, 2 Core(s), 4 Logical Processor(s)
BIOS Version Hewlett-PackardL86 Ver. 01.00

I just don’t believe that Adobe got my money and won’t support this issue. If you have any idea I will appreciate.

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