Acrobat Pro X fails to run

Periodically Acrobat Pro X fails to start and won't run. This happens sometimes when I try to make a PDF from within Word. I have to reinstall the program from the Creative Suite installer, and then it will run fine or days or weeks before failing to work.

Lynn Thomas

2 Answers

Voted Best Answer

If you are using CS6 -

An Announcement from the Acrobat user-2-user forum:

Issue: Nothing happens when you launch Acrobat X 30 days after installing a CS6 suite.

Solution: Re-activate Acrobat through another Suite product:

  1. Launch another CS6 application, such as Photoshop.
  2. Choose Help > Deactivate.
  3. Follow the onscreen prompts to deactivate.
  4. Close the application.
  5. Launch the same CS6 Suite product again.
  6. EULA comes up. Accept.
  7. Sign in with your Adobe ID to register trial. Quit and re-launch application.
  8. Trial dialog comes up. Click on License this Software button in this dialog.
  9. Sign-in with your Adobe ID to register.
  10. Provide CS6 Serial number next. Click Next.
  11. Quit application.
  12. Now Launch Acrobat X
by David Kastendick (Nov 15, 2012)

By David Austin   

What is your computer set up, also do you have CS6 installed as well?

Michael Anderson   

Please specify a reason: