Answers / Acrobat Reader
I GET THIS ERROR MESSAGE THAT ADOBE NEEDS TO CLOSEI RECENTLY PURCHASE YOUR PROGRAM THAT CHANGES PDF TO A MICROSOFT DOCNOT SURE IF THAT HAS ANYTHING TO DO WITH THIS ADOBE READER ERROR MESSAGEI HAVE THE LATEST VERSION OF ADOBE READERWHAT DO YOU THINK COULD BE THE PROBLEMKEITH MISCIONE I HAVE WINDOWS XP
Keith Miscione 803 days ago
Your problem may be caused by protected mode. Try the solution posted here: http://forums.adobe.com/message/5170064
Karl Heinz Kremer
PDF Acrobatics Without a Net
PDF Software Development, Training and More...
your question would be much easier to read if you would type not in all caps.
Which version of Reader are you using? I would remove Reader from the system, then run the Reader Cleaner tool (you can download it from here: http://labs.adobe.com/downloads/acrobatcleaner.html), then download Reader again and re-install (after rebooting the computer).
Thanks, I downloaded the removal tool, deleted Reader, rebooted the computer then ran the tool. After running the removal tool I rebooted the computer. I still have the same problem, I can open a PDF but I have to move the error message box out of my view.Same message stating that there is an error and Adobe Reader needs to close.I have Adobe Reader XI. This problem just started out of the blue. This error message did not start after updating Adobe Reader.Thanks, Keith
Karl, that work just perfectly, I really appreciate your help!!!Keith
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