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I created a fillable form last year and now want to update it. When I try to use the Edit mode, I get a message saying it can't be modified in Acrobat and I have to use Adobe LiveCycle Designer to edit the form. How do I modify my own form in the Acrobat XI Pro I have?
John Hames 411 days ago
The reason why you need LiveCycle Designer to edit your form is because it has been created with LiveCycle Designer. When that has happend, it can no longer be edited with Acrobat (because it is no longer a PDF, but an XFA, wrapped in a PDF shell, so that Acrobat/Reader can open it for use. It is as simple as that. XFA is a one way street (some people would say side track or dead-end).
Now, with Acrobat XI, Adobe is no longer throwing LiveCycle Designer after the buyers of Acrobat Pro for Windows. It is now a product of its own. If you have a legal copy of Acrobat X Pro, you should be entitled for a license of LCD; search in the forum here for the according link on the Adobe website.
Hope this can help.
Adobe keeps telling me that my authorized copy of Acrobat Professional Ver 8 which is registered to me, is not my copy so they won't give me the LCD. I talked to the techs before I purchased XI to make sure I would lose nothing that I had, and they told me that I would not. Now I cannot edit any of my forms and will have to spend hundreds of hours recreating them. I have both original programs in my hand - PRO Ver 8 and Pro Version XI, their site shows them registered to me, and still they say I am not the owner. This is ridiculous.
Stormy Miller Commented 378 days ago | Report
The link for more information about the free upgrade is here: http://helpx.adobe.com/x-productkb/policy-pricing/upgrade-livecycle-designer-acrobat-xi.html
My understanding is that this works even with versions older than X - the page says "earlier version license of Acrobat Pro", I assume that is any version that came with Designer, but it could also be any version that is eligible for the upgrade pricing - which at this point would be 9 and X. If you have an older version, just fill out the form and see if they approve it.
Karl Heinz Kremer
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Thanks - I submitted my request - we'll see what happens
John Hames Commented 411 days ago | Report
Adobe sent me the download link and I followed it. It said the download was complete and gave me the serial # but I can't find the program on my PC and I still get the message that I need LiveCycle Designed to modify the form. What am I missing?
John Hames Commented 407 days ago | Report
When you download, you need to figure out where the installer gets stored. This is usually in your Downloads directory. Your browser very likely has a function that displays the download directory (check in the View or Window menu). If you don't find it, go back to the download link and try again - but this time, make sure you find out where it's downloading to. You need to run the installer (the file that you've downloaded) in order to install the application.
Karl Heinz Kremer Commented 407 days ago | Report
OK - I found it, ran the installer and I think I downloaded LiveCycle. I now have a folder labeled "Adobe LiveCycle Designed ES4" in my Program Files menu. However, when I look under "All Programs", LiveCycle Designer is not listed. When I try to modify my form, I still get the message that I need Live Cycle Designer to modify it. What do I do next?
John Hames Commented 406 days ago | Report
You need to open it via Designer, not by just double-clicking on it. The problem is that the file has a PDF extension, even though it's a LCD file. Go into the LiveCycle Designer ES4 and look for the application FormDesigner.exe - you can create your own shortcut in your start menu by right-clicking on the application and selecting "Pin to start menu".
Karl Heinz Kremer Commented 406 days ago | Report
I finally got someone from LiveCycle Designer tech support on the phone and he was able to fix the problem. Apparently the original download didn't finish properly which meant I couldn't launch the software. It's working now. Thanks for your suggestions.
Ah, that explains it.
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