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whenever I open a pdf file, the acrobat reader stops working.the problem is not solved even after installing the newest version of acrobat reader.
sharm e 353 days ago
Can you let us know what version of Reader and operating system you're running? Also, does this occur when opening a PDF in a browser (which one) or standalone?
It is acrobat XI. The operating system is windows 7. It occurs both in a browser (ie) and standalone. More frequent when viewed in internet explore.
sharm e Commented 346 days ago | Report
Can you try temporarily turning off Protected View to see if this might be related to the problem? Edit > Preferences > Security (Enhanced).
Lori Kassuba Commented 344 days ago | Report
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