Answers / Printing & Prepress
I have bought a new computer and installed Acrobat Pro XI. The PDF printer is available for selection when I want to "print" an Excel file but it hangs up and fails to print the pdf file. Does the PDF printer not work as it always has with previous versions? I had this problem on my laptop also. Both machines have Win 7 pro. I noticed the same problem with Acrobat X Pro.
DANIEL DUGAN 664 days ago
Are you getting any error messages?What version of MS Office are you using?Does this only happen with Excel?Can you use the "Save as..." and selected the PDF format? What happens?Have you installed the PDF Maker?
No error messages. The small window that shows printing progress appears and just stays there and shows no progress and I eventually have to close it with the task manager. I have Office 2010. I can't get the PDF printer to print CAD drawings either.The "Save as..." option does work. I don't know where to get the PDF maker. Is that not part of the Acro Pro standard software package?
DANIEL DUGAN Commented 664 days ago | Report
I just re-installed Acro Pro XI and I see that I now have to click on the "Acrobat" tab and go that way rather than using the "Print" option. I also removed the PDF plotters from the Auto CadPlotter Manager and reinstalled the "System Printer" which was placed in the "Printers and Devices" thing during the most recent installation of Acrobat. It seems to be working just not like I was used to in the past. I saw something on the Adobe site about 64 bit Office but I don't see anything when I go to Help and look for updates.
Daniel, Speaking to you comment re: Office 64 bit.Acrobat's PDFMaker-compatible applications.Starting with Acrobat X's PDFMaker (starting with update 10.1) support for some Office 2010 64 bit applications was provided.See: .http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html .Be well...
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