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Why does the PDF printer in Acrobat Pro XI fail to print????

I have bought a new computer and installed Acrobat Pro XI. The PDF printer is available for selection when I want to "print" an Excel file but it hangs up and fails to print the pdf file. Does the PDF printer not work as it always has with previous versions? I had this problem on my laptop also. Both machines have Win 7 pro. I noticed the same problem with Acrobat X Pro.


DANIEL DUGAN 532 days ago


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Are you getting any error messages?

What version of MS Office are you using?

Does this only happen with Excel?

Can you use the "Save as..." and selected the PDF format?

What happens?

Have you installed the PDF Maker?


George Kaiser answered 532 days ago  |   Comments (2)  |  New Comment

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No error messages. The small window that shows printing progress appears and just stays there and shows no progress and I eventually have to close it with the task manager. I have Office 2010. I can't get the PDF printer to print CAD drawings either.The "Save as..." option does work. I don't know where to get the PDF maker. Is that not part of the Acro Pro standard software package?

DANIEL DUGAN Commented 532 days ago  |   Report


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I just re-installed Acro Pro XI and I see that I now have to click on the "Acrobat" tab and go that way rather than using the "Print" option. I also removed the PDF plotters from the Auto CadPlotter Manager and reinstalled the "System Printer" which was placed in the "Printers and Devices" thing during the most recent installation of Acrobat. It seems to be working just not like I was used to in the past. I saw something on the Adobe site about 64 bit Office but I don't see anything when I go to Help and look for updates.

DANIEL DUGAN Commented 532 days ago  |   Report


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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Daniel,
Speaking to you comment re: Office 64 bit.
Acrobat's PDFMaker-compatible applications.
Starting with Acrobat X's PDFMaker (starting with update 10.1) support for some Office 2010 64 bit applications was provided.
See:
.
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications
.html

.
Be well...


David Austin answered 532 days ago  |   Comments (0)  |  New Comment

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