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When I print to Adobe PDF, strange symbols appear in the document

The PDF is not the same as the document in its original format


Greg Morris 838 days ago


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It sounds like Adobe is attempting to use its default fonts instead of the document's fonts. I was having a similar problem and the following fixed it for me (I'm using a Windows 7 Platform and Office 2010 Professional and was attempting to print a MapPoint Map to Adobe PDF in Adobe X.):

1. Click on START,DEVICES & PRINTERS, ADOBE PRINTER, PRINTER, PROPERTIES, PREFERENCES

2. Then under the AdobePDF Settings tab click on DEFAULT, HIGH QUALITY PRINT

Next, UN-CHECK “Rely on system fonts only, donot use document fonts.”

Click APPLY, OK

3. Go back to Step 1 andClick on the PAPER/QUALITY tab, ADVANCED

Lookfor IMAGE COLOR MANAGEMENT, TRUE TYPE FONT:

Clickon the “Substitute with device font.” A dropdown box will appear. Click on “DOWNLOAD AS SOFTFONT.”

4. Next, under DOCUMENT OPTIONS, click on POSTSCRIPT OPTIONS, TRUETYPE FONT DOWNLOAD OPTIONS:

Click on “Automatic.” A dropdown boxwill appear. Click on “NATIVE TRUETYPE.”

ClickOK to close the pop-up window. You may have to click on APPLY once youget back to the Paper/Quality tab, then click on OK to close that window. If Apply is available in the Adobe PDF Properties window, click it then clickOK one more time to close the window and “X” out of everything else. Yournew preferences should be saved and your document should print in Adobe just like it looks on your screen in the original program.

The steps above will change your Adobe Printer Default Settings to accept and print fonts native to the document you are trying to create, instead of using Adobe's fonts to "re-create" the document leading to undesirable results.

Hope this helps! :)


By Kimberly Clark answered 836 days ago  |   Comments (3)  |  New Comment

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Kimberly's solution was correct. Thank you.

Greg Morris Commented 836 days ago  |   Report


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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Kimberly's solution was right on the money. I've been looking for several months for this solution. Many thanks!

JAMES LESLIE Commented 376 days ago  |   Report


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Many Kimberly for your answer. This problem bothers me in the past 2 years and I finally find a solution to it!

Ronald Kwok Commented 365 days ago  |   Report


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The character fonts may not be embedded. Non-standard font encoding may have been used by the PDF producer. The characters affected may not map properly to unicode.

Typically this issue must be resovled back in the authoring file and a new PDF produced.


David Austin answered 838 days ago  |   Comments (0)  |  New Comment

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Depending upon your OS, there there was a problem with printing certain documents. Take a look at this Microsoft Hotfix. The PDF printer driver is a virtual postscript printer.


Michael Kazlow answered 838 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I had this happen to me as well. This is how I fixed it. I opened the PDF document, checked in File, Properties, Font and figured out which font the document was created/updated with and then downloaded that font to my computer.
In my case the font used was ArialMT. I searched for a free download online and installed it and now the document prints as I see it on the screen.
I hope this helps others!


mkirkwood2002 answered 713 days ago  |   Comments (0)  |  New Comment

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