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Severe lag in Adobe Reader with Macbook Pro Retina 13

Hello,

I am extremely surprised at how terribly adobe reader performs on my new macbook pro retina. Every other aspect of my Mac is buttery smooth, but adobe reader is a laggy mess operating at probably 1fps. Is this a widespread issue? Is there an update/fix in the works? Or, is there something I can do to fix this?

My issue is beyond the simple aesthetic. The whole UI is terribly slow; this includes keyboard input, the search function, etc. It has gotten to the point where it affects my productivity. I'd appreciate some insight here.

Thanks :)

MB


Mathieos Belayneh 596 days ago


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I start using Preview. Is not as good as a "normal" Acrobat, but can do the work for the most basic things in a cripsy looking retina resolution. Adobe Acrobat really suck in MBPR


By max trullas answered 546 days ago  |   Comments (0)  |  New Comment

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Hi,

Be sure to use the latest Adobe Reader version (11).
;-)


JR Boulay answered 596 days ago  |   Comments (0)  |  New Comment

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In addition to your MVP status, you've become eligible to become an Acrobat User Community expert. To become an expert, you must be approved by our Acrobat User Community selection team comprised of community managers and Adobe employees. Once you've been approved as an expert, you will receive a badge on your profile with the level EXPERT next to your name and become eligible to be nominated to the <a href="http://www.adobe.com/communities/professionals/">Adobe Community Professional Program</a>.
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Not that Mac's shouldn't have a problem with multiple software running at the same time, but try closing down programs that you are not using and try running Reader that way. Another thing you can do is disable Fast Web View (Edit > Preferences> Internet ) and see if that picks up a little speed. Other than that make sure you are updated to 11.1.


Michael Anderson answered 596 days ago  |   Comments (2)  |  New Comment

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The latest version for Mac is 11.0.2, so 11.1 must be wrong

Matti Hjelm Commented 547 days ago  |   Report


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And changing the Fast web view setting doesn't help

Matti Hjelm Commented 547 days ago  |   Report


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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

mine works terribly too :(
I have the latest reader version and Pro X. Both are awful. Very very upset as I work a lot with PDF files, editing, etc...
Im on MBPR 15.
Any suggestions of another software that simply works?


max trullas answered 586 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Just downloaded Reader for work. Everything about it is slow and lags terribly. Preview on the other hand works brilliantly. No sure who the blame but it is seriously delaying my work.


Kevin Chung answered 585 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I have the same problem, also with MacBook Pro Retina 13 inch.
Also tried a two year old MacBook Air 11 inch, with Adobe reader 9, same problem, but only when used standalone, an not in when used as plugin in Safari!


Matti Hjelm answered 547 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

It's always been like that. Adobe just can't get the display performance right on MBP. They will never reach the performance of Preview.app.
An interesting note - the same version of *any* Reader/Acrobat works *much* faster in my virtual Win7 under Parallels than natively on the same Mac!


Krzysztof Kruszynski answered 539 days ago  |   Comments (0)  |  New Comment

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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

An informative thread but, essentially, OT re; "Acrobat Answers".
.
Be well...


David Austin answered 539 days ago  |   Comments (1)  |  New Comment

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David Austin wrote: "OT re; "Acrobat Answers"

What do you mean?
Please be more explicit, I don't like guessing games, I don't have time for that.

Matti Hjelm Commented 318 days ago  |   Report


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These settings seem to have fixed this problem for me.


Sound with Vision answered 507 days ago  |   Comments (1)  |  New Comment

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This worked for me, although it worked even better when I unchecked "enhance thin lines" and "use page cache."

Alex Yale Commented 395 days ago  |   Report


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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Well after using the Preview app for 9 months, I hoped I could come back to adobe reader with this issue fixed; however, the app is as terribly slow as ever. I honestly don't know how this issue is still not addressed. I have spoken with atleast 10 other macbook retina users and they too have this issue with the official adobe reader app. Yes all other applications are closed when using it. Yes I downloaded the latest version. It still is a laggy mess.

Thank you to those who tried to help.

The only solution for now is to delete the app again, return to using preview, and maybe I'll check again in another 9 months :/. I am very disappointed in the apparent incompetence of the Adobe team.

MB


Mathieos Belayneh answered 319 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Hello, I had the same issue. Do you have the program RIGHT ZOOM installed? If so, this is your problem. Either delet RZ or stop it from working in with adobe. Go to RZ settings and I am sure you will figure it out from there.


Chad Christensen answered 174 days ago  |   Comments (0)  |  New Comment

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