Answers / Installation & Updates
When I go to the Fidelity webside and open a PDF file I can only open the first document. After I close the 1st document and try to open a 2nd document, all I get is a black screen. I have to log off and come back in to see the 2nd document. It's almost like something is blocking my access. This just started recently, I never had this problem before. Has anyone else run into this? Fidelity tells me they haven't heard of anyone else having this difficulty. Thank you.
William Henderson 805 days ago
Hi William,What browser? Try a different browser and see if the same thing happens. Each browser has its own PDF viewer and unfortunately not all are the same and not all web site managers test on all browsers.Hope this helps,DimitriWindJack Solutionswww.pdfscripting.comwww.windjack.com
Thanks Dimitri. I'm using Windows Explorer (always have) and have never had this problem before. It's almost like something downloaded on my pc and it's blocking my access. Thanks, Bill
William Henderson Commented 804 days ago | Report
Acrobat XI trial
Get the trial now
Lap-top computer will not print PDF Files to Brother printer.
Asked by hutchwy · no replies
I need to be able to put text into a pdf form what do I need?
Asked by Shelley Solow · 1 answer
How do I encrypt a PDF file?
Asked by Shannon Forehand · 1 answer
How to I stop/disable "Launch File" warning in PDF when I try to hyperlink to excel file?
Asked by Stephanie Ismail · no replies
How do I convert a an excel sheet with formulas to a PDF and keep the formulas?
Asked by Stephanie Ismail · 1 answer
convert pdf to excel spreadsheet and keep all formatting
Asked by randi meyer · no replies
Last 30 Days
The Acrobat User Community is where you can connect with Acrobat and Adobe Document Services peers and experts. If you use Acrobat, Reader, FormsCentral or EchoSign, you'll want to take advantage of the many free community resources like tutorials, tips, and Q&A to learn more about Acrobat and document services.