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Problem reading this document (23)

When I try to save, it errors saying : The document could not be saved.There was a problem reading this document (23).I am filling out a federal document SF86.


Al Saunders 480 days ago


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Are you doing a Save or a Save as… ?

In the second case, I bet you have the "Save as… optimizes for fast web view" option activated in your Preferences. Deactivate, and try again. Or rename the file before you open it, then do a Save.

Hope this can help.




Max Wyss answered 480 days ago  |   Comments (3)  |  New Comment
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I tried the above and it still comes up with the same error.

Al Saunders Commented 479 days ago  |   Report

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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p> <p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p> <p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p> <p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p> <p>Regards,</p> <p>The Acrobat User Community Team</p> <p>**** Disclosure Requirements for Endorsements Received by Third Parties ****</p> <p>If you endorse or refer people to the Acrobat User Community in any venue, it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p> <ol> <li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li> <li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li> </ol> Thank you again for your support of Adobe and the Acrobat User Community</p>

Can you save the document without filling it out (open in Acrobat, and save it right away)? This would give some hint whether it is the document, or it has to do with the filling out. If you could list a link, I could also have a look at the document.

Also, do you try to save from a browser window, or have you downloaded the document beforehand?

Max Wyss Commented 479 days ago  |   Report

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I am filling out the same gov security form sf86 and I am getting the exact same error when saving the document, it happened when i reached page 27, every time i save the document all the data in the fill in boxes disappear. I did deactivate the option save as .... optimizes for fast web, but it did not change anything

Afif Karafi Commented 343 days ago  |   Report

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