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Printing Issue with Adobe Reader

I have been using Adobe Reader for a decent amount of time now. Starting on July 5th Thursday I have had a problem with trying to print to my HP 500 Design Jet. When I hit the print button the progress bar does come up but it stays at 0% and does not move forward from there. I am able to cancel the print with the cancel button but it does take some time for it to go through and cancel. After I can the print it says "A Drawing Error Occured". I have uninstalled and reinstalled Adobe reader, gone through all the updates that I know of also. Any Help would be greatly appreciated.


Shaun Doyle 751 days ago


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And keep your eye on the next goal: MVP

Hi Shaun,

Most of the time this is an error with the file you are trying to print.
I would suggest you to try to print some other PDF file and see if you still get the error.
If it is an issue with a particular file, then you can try the solutions explained in the forums below.

http://forums.adobe.com/message/2604327

http://forums.adobe.com/message/2116422

http://forums.adobe.com/thread/300662

Hope this helps!!


By Deepak Jeswani answered 751 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I have tried to print another file pdf just out of a random file that I have previously printed before in the past and I am having the same issue of not being able to print. I have even tried to print to another printer that I have hooked up through a network and cant print to that printer either. I will look through the links and see if anything will help.


Shaun Doyle answered 751 days ago  |   Comments (0)  |  New Comment

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You could try 'print as image' as a short term fix and see if this lets you print. If it does, then it is a problem with your PDFs. If it doesnt print then you have other issues.

This option is found in the print dialogue box.

What version of Reader are you using and is it up-to-date?


Sean Mitchell answered 751 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I am using Adobe Reader X 10.1.3 and as far as I know everything is up to date as I have reinstalled Adobe Reader twice. I did get another PDF to print yesterday although the PDF that I was originally trying to print still will not print. I will be trying more today as I have alot more to print and I will see what happens. Thank you guys for your help so far on this issue.


Shaun Doyle answered 750 days ago  |   Comments (0)  |  New Comment

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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

David Austin answered 742 days ago  |   Comments (0)  |  New Comment

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