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PDF files print gibberish!

I am running Adobe XI. Recently PDF documents that I download with multiple pages are not printing correctly. Some of the pages are in English, but the rest of the pages are unintelligible words/numbers. For example, on a 44 page document only pages 32-44 are readable. This happened on another document also where only pages 22-35 could be printed correctly.
I am also having difficulty sending PDF files--they look fine on my screen but are not received in a readable format.
Any ideas for resolution are most appreciated!


Valerie Jones 580 days ago


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Most printing problems with Acrobat or Reader are caused by a printer driver that is too old, so the first step should always be to update any printer drivers to the latest version.
You mention having problems sending files. Are these file you created? Can you please describe in more detail what happens. Which software are you using, Reader or Acrobat, and which version. Thanks.


Karl Heinz Kremer answered 580 days ago  |   Comments (0)  |  New Comment

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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Start off... what does the 'gibberish' look like? Also, what is on those particular pages? Images, graphics, just text? Does it look like the rest of the document or something that was added at a later date (assembled with it)?

What happens if you print all the pages, but those? What happens if you only print those pages? Is this printer specific?

Finally, check to see what created the document? If it's available on the web, can you send a link?

Do you have Pro? If so, run a Preflight check on it to see if there are any problems. Report PDF Syntax issues would be a good start.

I think there is more here than just the printer driver - especially if the rest of the document is printing just fine.

Doug


Douglas Hanna answered 580 days ago  |   Comments (0)  |  New Comment

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