Question Details

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I have adobe reader 10.1.2 and in control panel, I cannot remove the adobe patch 9.4.7 that is 215 mb. How do I un

I have adobe reader 10.1.2 and in control panel, I cannot remove the adobe patch 9.4.7 that is 215 mb. How do I uninstall old patches?

If I remove current installation, the 9.4.7 patch still exists in the add/remove prgrams. If I try to remove the patch, I get this error:

This patch could not be opened. Please verify that this patch exists, or contact the manufacturer to verify this is a valid application package.


The error occurs even if I try to uninstall the patch first.


Andy Llora 810 days ago


4 Answers

Voted Best Answer

avatar
<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Try out the following tool provided by Microsoft
http://support.microsoft.com/mats/Program_Install_and_Uninstall


By Rohit Anand answered 809 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
2
0

avatar
<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Which operating system are you working on?
The 9.4.7 entry is of Acrobat or Reader? Can you please post a screen shot of the ARP?


Rohit Anand answered 810 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
0
0

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.



The patch in ARP is Adobe reader from an older version of adobe.

I have found posts to remove this item from my ARP list via editign registry key editing, but I want to actually uninstall the 200+ mb from my drive.


Andy Llora answered 810 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
0
0

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.


not sure why this forum keeps shrinking my image.


Andy Llora answered 810 days ago  |   Comments (1)  |  New Comment

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

It removed the item from Add/Remove programs, but I had to manually remove the files from the adobe folder and cannot locate the hidden windows/install content to remove it from the drive.

Andy Llora Commented 801 days ago  |   Report


avatar

  |   Report
Was this answer helpful?  
0
0



Other Questions Needing Answers