Answers / Convert PDF to other formats
How to fix save as failed to process this document. no file was created.The reason I downloaded Adobe is to convert PDF's to Word. This is no longer working and I need this fixed.Thanks
Christine Bylina 135 days ago
There is no application called "Adobe" - what software are you using to convert your PDF files to Word? Do you have Adobe Acrobat, or are you using the ExportPDF subscription service? Is this happening with any PDF file you try to process, or just one or a small subset of files? Sometimes PDF documents are of very low quality (they still look good on the screen, but the data that is stored in them is not fit for content extraction), and if you tr to convert one of those documents, it is not surprising that it did not work. So, try with a good PDF file (or just one from a different source) and see if you run into the same problem.
So again: Which software are you using?
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My apologies..Adobe Acrobat XI Pro.I have had the software for around 3 months and was able to convert all PDF's with no problem. This issue occurs with every single pdf that I try. I have tried to print it to pdf and then convert it..no luck. What does no file created mean?Thank you
No file created means that it was not able to create an output file. This could have a number of reasons: One is that it was not able to create the output file (e.g. because of file permissions). Another reason could be - as I indicated earlier - that the PDF file is corrupt.
Just to make sure that we are not going on a wild goose chase, can you please try to convert this file:
This is a very simple PDF file that definitely can be converted to Word. Download the file and put it on your desktop, then when you select the output file name, also put that on your desktop (this assumes that you can read and write from/to your desktop).
Do you get the same error?
If so, maybe it's time to repair your Acrobat installation: On Windows, you will find this option under the Help menu.
I tried saving the file "LoremIpsum" but received Save As failed to process this document, no file was created.I also went to Help>repair acrobat installation and it still does not work.Thank you
This means that there is something wrong with your setup. It could have a ton of reasons that are outside of Acrobat (e.g. a corrupt system library that Acrobat uses and depends on, but that is not part of the Acrobat installation).
The repair should have taken care of anything inside Acrobat, but there is one more option: Adobe has an experimental "Cleaner" tool that removes anything that Acrobat created from your system. You can find the tool here: http://labs.adobe.com/downloads/acrobatcleaner.html - You would have to deactivate and uninstall Acrobat, then run the cleaner, and then install Acrobat again.
There is some good news, you don't seem to be the only one with this problem. Take a look at this discussion: http://forums.adobe.com/message/5693192
There is an Adobe staff person participating in this thread, so if you post there, you may be able to work with this person directly to resolve your problem.
I reinstalled Adobe and it failed. It no longer even provides the option to convert to Word.Thanks
When you say it failed, how did it fail? What error message did you get?
As I indicated earlier, it is possible that there is something else wrong on your system that is outside of Acrobat. Have you run a virus scan recently?
I tried again to reinstall. Update failedError 1321. The installer has insufficient priveleges to modify the file.If there is a securtiy issue..can you please explain how to resolve this?
This is not a security issue, it's caused by the permissions your Windows user account has on the Windows system. There is very likely a filename associated with this error message.
Here are a couple of links that talks about this type of error:
Chances are that these problems are also the source for your original problem: Acrobat was not able to write to the file because of permissions problems.
Is this your own computer, or is it administrated by an IT department?
If you have an IT department that usually takes care of your computer, chances are that they are also responsible for these permission limitations, and you may want to talk to them about your problems. If not, then we don't know why these permissions were changed since you first installed Acrobat.
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