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Converting pdf to word and excel

I purchased Adobe Acrobat X! Pro and have registered it, etc. with you. but every time I attempt to convert a pdf to word, I'm presented with an option to do that "on-line" with a subscription fee required. I looked at the product tutorials and my "tool bar" isn't giving me the same options as the tutorial shows. Can you help?

Thanks
SF


Susan Fabrizio


1 Answer

Hi Susan,
The "you" here are fellow end users just like you. This is not Adobe Support.
Regarding Acrobat XI versus Adobe Reader - Only Reader leads one to the online subscription services. This is because Reader does not / cannot create PDF or export PDF page content.
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Only Acrobat can create/export; consequently Acrobat *does not* lead one to the online services.
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If the user interface you see does not match what the tutorials for Acrobat depict then most likely you have Adobe Reader open and in use.
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Be well...


David Austin   

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