Question Details

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Convert paperport .max files to .pdf

Yesterday, one of the chat persons told me I could convert paperport max files to pdf if I purchased the acrobat IX pro program. Now I've spent $199 and I don't see how to do this since acrobat won't open a .max file.
Any ideas?


Pamela Ellis 511 days ago


6 Answers

Voted Best Answer

avatar
<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

This is a User 2 User forum, so we cannot help with your issue. I would call Customer Service and explain your problem and that the solution you were provided by them(?) previously does not work and you would like a refund.

You might be able to run your PaperPort software in the Windows XP and 32 bit comparability mode. I would also discuss your situation with Nuance software and see if they can provide you with a link for the converter.


By George Kaiser answered 510 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
1
0

avatar
Keep your eye on the next goal: Frequent Contributor.

Not being familiar with Paperport Max, I’m going to make a stab here: ~ When you have your ‘Max’ image or document open, can you now not (having installed Acrobat) select ‘print’ and select ‘Adobe PDF’ from the print options?

Althernatively, you may find this article of some use (found after a quick Google), ..

http://nuance.custhelp.com/app/answer...

Hope it's of use.


Paul Marsh answered 511 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
0
0

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I'm not up on using these types of sites so I'm taking a chance that this is how I reply to my original question. I think you may have missed my last sentence " I don't see how to do this since acrobat won't open a .max file."?
The program says that the file may be corrupted but in the past, Nuance Paperport provided users with a Paperport Viewer that would open the file and then I would print it using Adobe Printer.

Now I'm stuck with software that I will barely use and it still won't convert my Paperport .MAX files.

Thanks for trying. Any new ideas?
Kitty


Pamela Ellis answered 511 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
1
0

avatar
<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Pamela,
.
When installed Acrobat (Standard or Pro) provides a virtual printer (the Adobe PDF printer). If you have an application that can open the MAX file and this application supports printing then you can perform a File -> Print and select the Adobe PDF printer.
.
This will yield a PDF file.
.

Be well...


David Austin answered 511 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
0
0

avatar
<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Try what is described in General information on MAX files and the MAX to PDF Converter utility.

Nuance products also include a PDF viewer.

I have found Nuance do a reasonable job for creating and editing PDFs from scans.


George Kaiser answered 511 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
1
0

avatar
Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Yes, I completely agree with all these answers. However, for some reason I can't explain, I can't install the Paperport Viewer software.
Here's the real scoop. I bought this Dell Studio 3 years ago and installed the Paperport Viewer that I believe is not available as a viewer only utility now. It used to be a free download and I still have the .exe file. It is apparently a 32-bit .exe. Everything worked and I have converted 100's of doc to pdf format over the years.
Last month, my hard drive failed and I purchased a new; identical one and have been trying to get back to where I was before.
For some reason that I can't figure, I can no longer install the Viewer. It starts to install and then just fades away. I have tried every compatibility trick, realizing that I'm on a 64-bit system now but no go.
That's why I talked to Adobe for a solution. If I had known that this wouldn't work, I would have spent the money to buy Paperport 14 and used Actobat Standard 8 to finish my conversions. I'm just a housewife and not in business but I love the 'possibilities' when using acrobat files that I create.
I no longer can afford to buy Paperport for several months and that's why I'm looking for answers here.
I hope this helps as I do know how to convert docs but I can't find any software that will open .max files.

Kitty


Pamela Ellis answered 511 days ago  |   Comments (0)  |  New Comment

avatar

  |   Report
Was this answer helpful?  
0
0


Download
Acrobat XI trial

Get the trial now


Other Questions Needing Answers