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Cannot open PDF File

I am trying to open one PDF file that both Adobe Reader 10.1.7 and Acrobat will not allow me to open, because they keep telling me, "There was an error opening this document. The file is damaged and could not be repaired."

I have run the repair function for both Adobe programs to no avail when attempting again to open the file.

Currently I am operating with MS 7 Professional and have never had any problem opening any other PDF file.

What do I need to do to correct this problem, so that I can open the file?


Paul Derengowski 452 days ago


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Typically that error message is associated with a corrupted PDF. A "fresh" copy of an uncorrupted PDF is most likely needed.
.
Be well...


By David Austin answered 452 days ago  |   Comments (1)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Thank you, David. That's what I told the person who sent me the PDF initially. I'll pass along your comment and have him re-create that file.

Paul Derengowski Commented 452 days ago  |   Report


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