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Can't save after edits in Acrobat 10. "File may be read-only or another user may have it open"

After making edits and trying to save I get the message "The document could not be saved. The file may be read-only, or another user may have it open. Please save the document with a differnet name or in a differnet folder." If I close the original folder before clicking save it allows saving with 1 click as normal. If I edit a pdf that is on may desktop it is normal. It is also normal on may work computer running win 7 with acrobat 9. Can anyone help with this?


Ronald Smith 886 days ago


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What point update of Acrobat X are you running? The issue may be related to Protected View - try unchecking the following Edit > Preferences > Security (Enhanced) uncheck "Off" for Protected View temporarily. If this corrects the problem them you'll need add the folder path to your files to the Prividledged Locations and turn Protected View back on. You don't want to leave your system vulnerable to potential security issues.


Lori Kassuba answered 884 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

I tried it and it didnt work. Tried Edit/Preferances/Security(Enhanced) unchecked Enable Enhanced Security.

Still cannot save a PDF that I have added a page to or edited in any way. Even if while in a document I unselect the PDF in the folder it is in.

Every other function of my new computer is working great. I have tried to uninstall Acrobat 10 a few times and no help. I think it is some little setting like you suggested but I dont know what to do. I work with a lot of PDFs for my construction business and need to be able to edit like adding pages or cropping or rotating etc etc. Whenever I do any of these things i cannot save without closing the folder it is in.

They save just fine when i close the folder it is in. It is a big waste of time for me. At my office i dont have this problem and I do the same thing often every day. It is a 32 bit machine and this computer is a 64 bit machine. Not sure if that matters.

Please help.


Ronald Smith answered 844 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

See if you have preview mode turned on in Windows Explorer. My user did and as soon as I turned that off, they were able to write to the files again.

I wrote a quick blog fix on it: http://www.leepryor.com/?p=152

Lee


Lee Pryor answered 831 days ago  |   Comments (1)  |  New Comment

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I just had this issue start today and turning off the preview mode worked like a charm.

ted bundy Commented 2 days ago  |   Report


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the problem is the window preview open
but i think is a acrobat x bug
please fix it or give us a triks


davide trovati answered 671 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Just as an update to the problem - it is still not working as desired even with newest updates. All other microsoft programs function as we like. We do not have to turn off pane preview to save them if the folder is still open. When Acrobat Techs called me back a few time after trying to get help they said it was not possible in Windows since not a microsoft program.


Ronald Smith answered 670 days ago  |   Comments (1)  |  New Comment

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I wanted to bump this thread as I have a user with the same issue. The workaround of clsoing the folder works, but is there a permanent solution. FYI, I was unable to recreate the issue on my own PC!

Terry Henderson Commented 522 days ago  |   Report


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What a joke. I can't save chnages to a document if the folder is open or if preview is turned on? Most of the internet says this is due to "Enhanced Security" in Acrobat. I have been struggling with this for a month trying to turn off enhanced security and trying to change permissions on the documents. Adobe's online help is useless. I guess Adobe doesn't think people need to save their work.


Joe Emanuele answered 614 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

This is by far the most annoying problem I encountered at work! The preview pane is very usefulI but when it comes to work with PDF files, it is a nightmare. The problem occurs when the preview pane is open; every body knows this, the experts at Microsoft and Adobe know it but not a single one of them has the knowledge or the ability to fix that problem.

Windows 7 work like a charm but when it comes to edit PDF, I miss my old Windows XP.


Ian Boyd answered 501 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

Acrobat XI Pro has a similar "feature" in that it may the document could not be saved. In Acrobat X using the preview pane caused this; in XI Pro the cause is caused by "read mode". Its icon is in the same spot; upper right corner and looks like two diagonal arrows.

If the read mode is used (or preview pane), the document can still be saved by closing its enclosing folder. (A nuisance - seems easier to click closed the read mode.

I agree with others that Adobe is a bit strange to implement this with no warning. At least "read mode" is sorta descriptive.


Forrest Meiere answered 417 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

A similar 'file locked' bug occured on my system - and I agree - it is an absolute pain!

This happened when merely MOVING a recently edited PDF, whilst using Cut and Paste in Explorer.

I had closed the PDF file (after saving it OK - see bug chat elsewhere here), but Explorer / Win7 said "in use by another user" or similar.

I closed the Explorer instance showing the source folder (note: Preview pane was enabled).

Then hit RETRY on the File Move dlg box...

Explorer / Win7 complained again - "file in use by *Acrobat" (*different from first attempt!)

Had to Close Acrobat entirely to complete the file MOVE!

So this is definately a BUG! Though it could be a Microsoft issue (or both?) as I do get this problem on occassions - when NOT using Acrobat!

Using: Win7 64bit, Acrobat X (10.1.8) etc.






Lee Russell answered 283 days ago  |   Comments (0)  |  New Comment

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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

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<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
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Thank you again for your support of Adobe and the Acrobat User Community</p>

Try making sure that the Preview pane is turned off in the Windows dialog.

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Lori Kassuba answered 278 days ago  |   Comments (0)  |  New Comment

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Welcome to the Acrobat Answers site. You're on your way! It won't take you many more points to reach the next level: Participant. And as you accumulate more points, you're also building your reputation with the community and with AcrobatUsers.com.

As davide traviti said. Just disable the preview pane in windows explorer and acrobat should save as normal.


Luke Shaw answered 215 days ago  |   Comments (0)  |  New Comment

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