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BOOTSTRAPPER error

when loading acrobat reader at 96% I get a "Adobe bootstrapper for Single Installation has encountered a problem and needs to close" error. Any insight available?


John Smith 636 days ago


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I would just completely bypass the two-step download and installer system.

Goto the Get Adobe Reader page from Adobe's web site.
Click on the "Do you have a different language or operating system link?"
Use the dropdowns to choose your version.
Download as normal.
Install as you ought to.

Happy installing.

Doug


By Douglas Hanna answered 636 days ago  |   Comments (1)  |  New Comment

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This worked for me. Install 1. Window XP(32bit)Sp.2 - 2. Language: English - 3. Reader 9.5 English for Windows. (Instead Adobe 10 or 11)

Beauford Johnson Commented 332 days ago  |   Report


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<p>Congratulations! The Acrobat User Community selection team has approved your status as Expert in the Acrobat User Community. We appreciate all your past contributions and hope you will continue to support the community by answering questions and participating in the Acrobat Answers Q&A program as you've done in the past.</p>

<p>As an expert, you will get a badge to display on your profile with the level EXPERT next to your name and you have become eligible to be nominated to the Adobe Community Professional Program.</p>

<p>After reviewing the Adobe Community Professional Program information at https://www.adobe.com/communities/professionals/, please let us know if you are interested.</p>

<p>Someone from the selection team will contact you soon regarding the community professional program. Keep up the good work!</p>

<p>Regards,</p>

<p>The Acrobat User Community Team</p>


<p>**** Disclosure Requirements for Endorsements Received by Third Parties  ****</p>

<p>If you endorse or refer people to the Acrobat User Community in any venue,  it is our responsibility to ensure that you are aware of required compliance with the <a href="http://ftc.gov/os/2009/10/091005revisedendorsementguides.pdf">FTC’s Guidelines</a>. Both you and Adobe can be held liable under federal law for making unsubstantiated claims and for not disclosing your relationship with Adobe. In particular:</p>

<ol>
<li>Always disclose if you have received any type of incentive – free products, promotional items, travel, gifts, payment, and so on from Adobe. The disclosure must be on the same page as the endorsement.</li>
<li>Be truthful. Endorsements should not be misleading. Never make unsubstantiated or exaggerated claims about the benefits of Adobe products or programs. Any statements or endorsements about an Adobe product must be based on upon your actual experience.</li>
</ol>

Thank you again for your support of Adobe and the Acrobat User Community</p>

Hard to tell without more information!

Do you have an open internet connection?

Reader and Acrobat install through a small startup program that gathers some information before downloading the entire install program and installing Reader or Acrobat.

What version of Reader are you installing?
What is the computer system?
What is the Operating System?
Is this an employer provided computer?
Are you upgrading Reader over an installed version?


George Kaiser answered 636 days ago  |   Comments (0)  |  New Comment

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